Complaint
Use this route to express dissatisfaction concerning NOTICE activities or personnel, or a customer certified by NOTICE. NOTICE verifies a complaint with the complainant within five working days before scope classification.
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Use this secure NOTICE portal to register your matter, receive controlled communications, provide follow-up information and see the status released to you. Your portal account is linked only to your own submissions.
Use this route to express dissatisfaction concerning NOTICE activities or personnel, or a customer certified by NOTICE. NOTICE verifies a complaint with the complainant within five working days before scope classification.
Use this route when you contest an identifiable NOTICE conformity-assessment decision. Include the decision reference and the reasons you believe it should be reconsidered.
For an urgent safety incident, vigilance report, cyber event, threat or immediate risk to patients, use the applicable emergency or regulatory reporting route in addition to contacting NOTICE.
People complained about, participants in the disputed decision, and persons with relevant conflicts are excluded from responsible or accountable assessment roles.
You see only your own case identity, public-facing stage, source-controlled dates and correspondence deliberately released to you—not internal deliberations, personnel actions or internal CAPA content.
Each portal message records its author, time, visibility and tamper-evident digest. Formal outcome and follow-up delivery evidence remains bound to the case.
Existing portal users should sign in. New claimants can create a restricted tracking account without registering a manufacturer or starting a certification application.